Privacy Policy

Collection and use of personal information

Our hotel collects personal information for the purpose of providing services that are beneficial to our customers.
In addition, at the time of collection, we will clarify the purpose of use and obtain the customer’s consent.

Management and protection of personal information

We will not provide the acquired personal information to third parties except in the following cases.

  1. When there is a customer’s consent to the provision.
  2. When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the consent of the individual.
  3. When the police, prosecutors, courts, etc., request the provision of personal information in order to carry out legally stipulated duties.
  4. When required by law.

Disclosure, correction, deletion of personal information and suspension of provision to third parties

Regarding the personal information held by the hotel, if the person in question requests disclosure, correction, deletion, or suspension of provision to a third party, we will confirm the person in question based on the procedures prescribed by the hotel, and We will take care of it.

Complaints and consultations regarding personal information protection

We will respond appropriately and promptly to complaints and consultations regarding the handling of personal information. In addition, complaints and consultation desks are as follows.

Access log

When a customer accesses this site, the customer’s access history (access log) is automatically retained.
The information that remains in our company during normal use of this site is the name of the Internet service provider used by the customer, the name and version of the browser used, the type of OS used, the web page viewed, the access These are the web pages visited, their date and time, and the length of stay. These are used to statistically measure the usage status of this site and to measure future improvements in convenience. Please note that your personal information will not remain in this access log.

About change of personal information protection policy

We will revise the handling of personal information as appropriate. If there is any change in the content of the description, we will notify you on this site.